At first, the positive facts. The Staff ist very friendly and helpful. If you are interested in nightlife, the location seems to be good.
That’s it. We traveled across Australia in 6 Month and Bunk was really the worst place we stayed with. The first room
we booked, was a “Twin Share Room”. They have a nerve, to call the room “Twin” and charge 89$ per night! In the room
was just enough room for the two beds and our Bags. That’s It. If somebody wanted to use the bathroom, we had to move
our bags around. We could just have one suitcase open at a time because of the limited space. But at least, the room
was not dirty.
After our trip to Fraser Island, we had enough of the claustrophobic room and upgraded to the “Deluxe Twin Room” for 110$/night.
This room is really really much bigger. For 20$ more you get a three or four times bigger room. At first, we where
quite hapy with it, but ten minutes after arriving the party downstairs began. The windows of the room are facing
the Outdoor - Area of a Bar and the music is incredibly loud. If you want to party, its just perfect. If you are
back from an exhausting trip, it’s not. But this was just a minor discovery in the room. After I tried to fall
asleep, something landed on my face. It was a f… cockroach! During this night I killed two cockroaches and three
grasshoppers, at least, I think this insects where grasshoppers. On the morning I searched for a wall socket and moved
the bed from the wall. It was just disgusting. really really disgusting. Dozens of dead cockroaches and this strange
insects looking like grasshoppers behind the bed, and I moved it only 5cm from the wall. I stopped and never
looked under the bed, because I was afraid to see more. The dead insects where lying in a huge amount of dust,
it seems to me, that nobody cleaned under the bed for years. Absolutely disgusting. Across the whole building
you can read “rules” and one of them says “You are not allowed to use your sleeping bag because of hygiene reasons”
I just hope I didn’t catch any disease at this place!

The bed itself is another story. The mattress of the first room was quite OK. Nothing really good, but you
could sleep. The mattress of the “Deluxe” Room was as hard as rock! It seems, that somebody already complained
about it. There was a 1cm thick soft cover over the mattress but it did not solve the problem at all.
In the morning everything just hurt and we are hapy to be out of the place.

In the whole room was just one trash bin. But it was a bin, you would put ON your desk! I guess about
2-3liter would fit in. Because there was no room service or anything like this, we had to use some
bags to put our rubbish in. Nobody cleaned the room or the bathroom during our stay, even though
they write something like “You don’t have to ware your thongs in the bathroom, we clean it everyday!”

As said, we stayed only in a “Twin Share” and a “Deluxe Double” room. The Twin Share is really not
worth the money, because its to small. For 90 bucks you get a better room every where. The “Deluxe”
Room for 110$ is quite OK, if somebody would try to clean it!

I have no idea where the last person who commented got the ‘friendly helpful staff from’. They were the most unfriendly rude and incompetent staff I have ever met. This was a terrible place to stay for so many reasons. After stuffing up our original booking, the rude and unhelpful front counter staff moved us into a room with no ventilation (no open-able windows) with an airconditioner set on sweltering. The toilet and shower stank and their idea of ’squeaky clean’ was the faint smell of pine o cleen - there was hardly any cleaning. I tested it out by leaving a small ball of hair in the shower and it was still there a week later. There were no reading lights as advertised (and the overhead lights were really dim). In fact, the room looked NOTHING like the photographs of their dorms on the website. The beds were squeaky and uncomfortable. They refused us extra pillows even though the ones they had were useless and flat (but wouldn’t let us use bedding of our own) but they had 20 new pillows stacked in the window. They closed the kitchen at 10:30pm but disallowed food in the rooms so we couldn’t even eat most nights.

I was woken up EVERY night around 1am-3am to screaming f**king idiots in the reception but yet the staff did nothing about it, even after I came out in my pjs asking them to shut the f**k up.

The kettle went missing but noone replaced it in a whole week. Half the washers and dryers were broken, and the bar downstairs was seedy, had shit beer and full of underage skanks. The toilet in the bar was ‘dystentery worthy’.

And there was not even a thank you or a smile when we checked out even though we had spent over a $1000 there. We would definitely have changed accommodation if it hadn’t been Easter weekend with everything booked out.